Frequently Asked Questions

Find answers to common questions about AgeWell's services, therapy process, privacy, and more.

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Getting Started

How do I get started with AgeWell?

Getting Started

What do I need to participate in therapy?

Services & Therapy

What types of issues do your therapists treat?

Services & Therapy

How long are therapy sessions?

Services & Therapy

Can I choose my therapist?

Cost & Insurance

Is AgeWell really free?

Cost & Insurance

Do you accept insurance?

Privacy & Safety

Is my information private and secure?

Privacy & Safety

What if I'm not comfortable with video therapy?

Scheduling

What hours are you available?

Scheduling

Can I reschedule or cancel appointments?

Eligibility

Who is eligible for AgeWell services?

Still Have Questions?

We're here to help! Feel free to reach out to our team directly. We're happy to answer any questions about our services.